To get to the Ambassador chat, go to: https://ambassador. activision. com/apex/AMB_PreChat?endpoint=https%3A%2F%2Fambassador. activision. com%2Fapex%2FAMB_Chat_Skin%3Flanguage%3D%23deployment_id%3D572i00000006SSU%26org_id%3D00Di0000000dMQF%26button_id%3D573i00000006VCg%26session_id%3D51dcd3c2-fd3c-4954-b8c2-5dafe2b79ac9. Remember, since these are volunteers, it’s important not to share any personal information with them, like your real name or address.
Once you’ve selected the problem you’re having, follow the onscreen directions that pop up. For most common issues, you’ll be taken to a troubleshooting page. However, some options—like problems with your ranking or stats—will take you to a chat where you can ask a live person for help. If you don’t see a choice that helps solve your problem, click “More solutions” for additional help.
You can also contact Blizzard’s PR team by emailing them at pr@blizzard. com. [4] X Research source If you need to contact King’s press team, email them at press@king. com.
You won’t be able to send a DM through Twitter unless the @ATVIAssist follows you back.
From the main page, type your question in the box that says, “Have a Question? Ask here!” As you type, any previous posts that might match your query will come up in a drop-down box.
From the main support page, you have a few options for finding help. Either do a search for your issue, choose “Account, App, & Shop,” or click on the specific game you’re having problems with. [7] X Research source If you don’t find the answer to your problem in the support pages, you can choose “Still need help? Contact us” to be taken to a form where you can describe your problem and attach any relevant files.
When you open the contact form, fill it out with your email address, name, the game you’re asking about, and the general topic your problem involves. Then, type out your issue in the provided box and submit your form. You should hear back from a representative within a day or two!
If you’re a fan, follow the account for news about contests, challenges, updates, new releases, and more. It’s also a great way to connect with other players!
The affiliate pages include Activision, the Activision-Blizzard Media Team, Blizzard, Call of Duty Endowment, and King.
If you have to address a formal business, you can write Mr or Ms. Then put the person’s name, title, and business name. After that, write the street, the city-state, and the zip code. Activision’s Santa Monica address is: Activision Publishing, Inc. 3100 Ocean Park Boulevard, Santa Monica, CA 90505. Chances are, it will be a lot faster to reach out to Activision through one of their dedicated support channels.
The BBB will email you shortly with a Complaint Case number regarding your complaint. You’ll typically receive a response within 14 days, although this isn’t always the case. You may receive an email from the BBB stating that Activision replied to your complaint. Activision may also call you or email you directly.
